Support – R & Q
Q1: How do I generate images or videos?
Upload a photo and choose one of the following options from the main screen:
- Photo – Upload an image to generate AI images.
- Video – Upload an image to generate a standard AI video.
- Dancing – Upload an image to generate a dancing video.
These three options are available as separate buttons on the main interface.
Q2: How long does it take to generate images or videos?
- Image generation usually takes about 20 seconds.
- Video generation usually takes about 1 minute.
Q3: Still have questions?
If your question is not answered above, and you have included your contact email address, you can submit your question using the form below, or contact us directly via email.
Privacy Policy
GlamAI (hereinafter referred to as the "Application" or "we")
Last Updated: January 1, 2026
1. Information We Collect
1.1 Information You Voluntarily Provide
- Uploaded photos, videos, or other image content
- Materials used for AI features such as face swapping and outfit changing
- Email address or feedback information provided when contacting us
1.2 Information Automatically Collected
- Device information (device model, operating system version)
- Application usage information (feature usage frequency, crash logs, performance data)
- IP address, language, time zone, and other basic log information
1.3 Facial and Biometric Information
- Solely for enabling AI features
- Not used for identity verification
- Not used for advertising or marketing
- Not stored long-term without user consent
2. How We Use Information
- Providing AI-related features
- Improving performance and user experience
- Responding to support requests
- Complying with legal obligations
3. AI Content and Data Processing
- Uploaded content is used only to generate requested AI results
- AI-generated content is for personal or entertainment use
- Please do not upload infringing content
4. Information Storage and Security
- Reasonable technical and administrative protection measures
- Data retained only as long as necessary
- Processed content may be deleted or anonymized
5. Information Sharing and Disclosure
- No sale of personal information
- Shared only when legally required or necessary for service delivery
6. User Rights
- Access, correction, or deletion of personal data
- Withdraw consent
- Request content deletion
7. Protection of Minors
- Not intended for children under 13
- Minor data will be deleted if collected unintentionally
8. Changes to This Policy
- This policy may be updated periodically
- Material changes will be notified appropriately